Project Details

Restoration Problem:
Water Damage

Restoration Solution:
Structural Drying

Service Category: Water Damage Restoration

Category Loss: 3

Service Type: Residential

Service Location: Irving Park Chicago IL

Area of Service: 60618, 60630, 60641

Discover the Best Restoration Services in Chicago, IL

Rescue Restoration, received a call from a distressed homeowner in Irving Park, who noticed water marks and mold spots on the basement ceiling. Unable to pinpoint the source of the problem themselves, they turned to our experienced team for quality service and our expertise in water damage restoration services.

Category 1

Clean Water

  • Not contaminated
  • No immediate health risks
  • Can turn to Category 2 if left untreated due to bacterial growth
  • Sources: broken water supply line or an overflowing sink

Category 2

Grey Water

  • Contains significant levels of contaminants
  • Causes discomfort or illness if ingested or exposed to the skin
  • Sources: dishwasher or washing machine overflows, toilet overflows with urine (no feces), and sump pump failures

Category 3

Black Water

  • Most dangerous and contaminated
  • Can cause severe illness or death if ingested or exposed to the skin
  • Sources: sewage backups, flooding from rivers or seawater, toilet overflows containing feces

The Mysterious Ceiling Leak

The customer had noticed water marks and mold in their residential property basement ceiling, but couldn’t trace the source of the leak. The persistent issue was causing the homeowner stress and the potential health risk of mold growth was heightening their concerns.

Tracing the Source of the Leak

Upon our arrival, our team conducted a thorough assessment of the affected area. Our expert team subsequently discovered the source of the issue wasn’t an exposed pipe or crack in the ceiling, but rather, it was a faulty toilet wax ring. Despite this being an often-overlooked component, a wax ring can lead to significant water leakage if not correctly installed.

Need Immediate Assistance: Check out our Water Damage Restoration Services to learn more about how we can help you!

Providing the Solution for Residential and Commercial Properties

We walked the homeowner through our restoration process and swiftly set to work once we had their approval. Our initial step was to establish containment areas and remove the damaged ceiling in the basement, along with the upstairs toilet with the faulty wax ring was faulty.

In order to expedite the drying process and prevent further water damage, we set up dehumidifiers and air movers. In just three days, the space was completely dry and safe.

With Rescue Restoration, you can trust that your water, flood, or fire damage will be handled promptly, professionally, and thoroughly. We will work with your insurance company to give you the best experience to restore your property back to normal. Our team is here and ready to restore residential and commercial properties.

Loading Images

Repair, Restore, Renew

Schedule Your Free Estimate

Have peace of mind knowing that our skilled experts will work quickly and effectively in line with all safety regulations to get things back on track.

Contact Rescue Restoration for fast, reliable, and safe services today!

Similar Posts