Project Details
Restoration Problem:
Failed Ejector Pump
Restoration Solution:
Water Removal, Disinfecting
Service Category:
Water Damage Restoration
Category Loss: 3
Service Type: Residential
Service Location: Elk Grove Village IL
Area of Service: 60007, 60009
Water Damage Cleaning Services for Concerned Homeowners
It is essential to provide a clean and safe environment for children because it directly affects their health and well-being.
Understanding this, Rescue Restoration provided immediate assistance to a call from a concerned homeowner in Elk Grove Village IL. The utility room had flooded, potentially causing damage to the nearby entertaining room in the basement, which was also a play area for their children.
Category 1
Clean Water
- Not contaminated
- No immediate health risks
- Can turn to Category 2 if left untreated due to bacterial growth
- Sources: broken water supply line or an overflowing sink
Category 2
Grey Water
- Contains significant levels of contaminants
- Causes discomfort or illness if ingested or exposed to the skin
- Sources: dishwasher or washing machine overflows, toilet overflows with urine (no feces), and sump pump failures
Category 3
Black Water
- Most dangerous and contaminated
- Can cause severe illness or death if ingested or exposed to the skin
- Sources: sewage backups, flooding from rivers or seawater, toilet overflows containing feces
Quality Restoration Services
Upon inspection, we discovered that the water affected some sections of the entertaining room. Although the customer’s insurance company would not cover the necessary repairs, we reassured them that our team would provide quality service at an affordable cost, prioritizing the safety and cleanliness of the affected spaces.
Water Damage Caused By Failed Ejector Pump
The water damage was caused by a failed ejector pump. An ejector pump is a plumbing device designed to move sewage and wastewater from a lower level to a higher level.
Flooding caused by an ejector pump is categorized as “Black Water.” The most contaminated type of water in water damage restoration. It requires immediate water removal and thorough cleaning to prevent mold growth.
Need Immediate Assistance: Check out our Water Damage Restoration Services to learn more about how we can help you!
Professional Water Damage Restoration Services
We set up our containment area and began removing all baseboards, carpet and padding, and all contents that were contaminated by water.
Air movers, dehumidifiers, and air scrubbers were installed to begin the water damage restoration process. All affected areas were disinfected, per the Institute of Inspection Cleaning and Restoration (IICRC) cleaning standards.
The customer couldn’t thank us enough after everything was completed to industry drying standards within three days! The children were relieved to be able to play again!
Rescue Restoration understands that each project requires a unique approach and the importance of the health of family and loved ones. This is why we take the time to assess each situation and develop a personalized plan that meets the needs of our residential and commercial clients.
Repair, Restore, Renew
Schedule Your Free Estimate
Have peace of mind knowing that our skilled experts will work quickly and effectively in line with all safety regulations to get things back on track.
Contact Rescue Restoration for fast, reliable, and safe services today!
