Project Details

Restoration Problem:
Burst Pipe

Restoration Solution:
Structural Drying

Service Category: Water Damage Restoration

Category Loss: 2

Service Type: Residential

Service Location: Edgewater Chicago

Area of Service: 60660, 60640

Your Water Damage Heroes

When it comes to reliable and efficient water damage restoration services, the heroes at Rescue Restoration are your neighborhood’s trusted professionals from fire restoration to water damage restoration.

We recently received a call from a customer in Edgewater, desperate for assistance when another plumbing company failed to adequately address their problem, causing extensive water damage in their upstairs bathroom and leaking into the floor below.

Category 1

Clean Water

  • Not contaminated
  • No immediate health risks
  • Can turn to Category 2 if left untreated due to bacterial growth
  • Sources: broken water supply line or an overflowing sink

Category 2

Grey Water

  • Contains significant levels of contaminants
  • Causes discomfort or illness if ingested or exposed to the skin
  • Sources: dishwasher or washing machine overflows, toilet overflows with urine (no feces), and sump pump failures

Category 3

Black Water

  • Most dangerous and contaminated
  • Can cause severe illness or death if ingested or exposed to the skin
  • Sources: sewage backups, flooding from rivers or seawater, toilet overflows containing feces

From Shower Drain Leak to Water Pipe Failure

Our client was under the impression that the problem was a leaking shower drain, as per the initial inspection by a different company. However, on revisiting the site, our team of professionals conducted a thorough inspection and discovered a burst pipe problem.

How an Improper Diagnosis Can Lead to Further Damage

During the inspection, our expert crew of the damage restoration services team discovered the leak came from a hole in the water pipe, not from the shower drain. This incorrect diagnosis by the previous company only postponed the solution, leading to additional water damage.

Need Immediate Assistance: Check out our Water Damage Restoration Services to learn more about how we can help you!

Providing a Comprehensive Water Damage Restoration Services Solution

We removed the glass shower door, shower walls, and base for proper containment to minimize any additional water damage. We installed air scrubbers, dehumidifiers, and fans to control the environment and expedite the drying process. The shower area was deeply disinfected, and fully dried out in just five days!

Our team’s dedication and attention to detail in flood cleanup and mold remediation quickly gained the customers’ trust, solving the issue that had been poorly addressed previously by another company.

Whether you’re in need of mold remediation, fire restoration, flood cleanup, or any other damage restoration, we are the professionals near Chicago, IL that you can trust. Contact us at (872) 588-9997 to restore your business or residential property. We will work with your insurance company!

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Repair, Restore, Renew

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Have peace of mind knowing that our skilled experts will work quickly and effectively in line with all safety regulations to get things back on track.

Contact Rescue Restoration for fast, reliable, and safe services today!

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